Arrival
Registration, Networking & Welcome Coffee
- Networking over coffee
Event programme · Riyadh 2027
Two days designed for decisions
Executive keynotes, practitioner case studies and cross-industry panels covering revenue assurance, fraud management, digital risk, AI and business resilience.
12–13 January 2027Crowne Plaza Riyadh Palace · Riyadh
All times are Riyadh local time (UTC+3).
Tuesday, 12 January 2027
Protect Revenue. Anticipate Fraud. Enable Growth.
Opening
Welcome Address
- Opening remarks
Keynote
From Control to Competitive Advantage: Enabling Profitable and Resilient Growth
Amit AgrawalGlobal Head, Revenue Assurance · Lyca Group
- Key industry insights
- Visionary perspective
- Strategic outlook
Presentation
The eSIM Attack Chain: From Mobile Identity to Bank Account
Aqeel Al AliHead of Revenue Assurance & Fraud Management · Batelco
- eSIM fraud landscape
- Attack chain and techniques
- Impact and mitigation
Break
Networking Coffee Break
- Networking and refreshments
Presentation
AI-Driven Fraud: Emerging Threats and Investigation Strategies Across Industries
Iyad MourtadaManaging Director · ACFE Authorized Trainer · OpenThinking Academy
- AI-enabled fraud attacks
- Deepfakes and synthetic identities
- Investigation techniques
- Future preparedness
Presentation
From Airtime to Financial Transactions: How Mobile Money Is Forcing a New Assurance Paradigm
Ihab Al-ShayebVice President of Technology · LATRO
- Mobile money fraud landscape
- Emerging risks and impact
- Assurance strategies and controls
Presentation
When Negative Margin Is a Strategic Decision: The Role of Revenue Assurance in Protecting Profitable Growth
Alioune Badara Pierre NiangRevenue Assurance Senior Supervisor · Expresso
- Strategic rationale for negative-margin decisions
- Revenue Assurance visibility and decision support
- Protecting profitability while enabling growth
Executive Panel · 45 min
Navigating Regulatory Challenges in Fraud Management & Revenue Assurance
Tareq KhawaldehModerator · GRC & Business Continuity Director · Orange Jordan
- Regulatory change
- Cross-industry controls
- Resilient governance
Lunch
Networking Lunch
- Networking and lunch
Presentation · 25 min
Real-Time Behavior Change Detection for SIM Swap & Account Takeover Fraud
Session overview: Real-Time Behavior Change Detection for SIM Swap & Account Takeover Fraud
This session presents an AI-based approach to real-time behaviour-change detection for identifying SIM-swap and account-takeover fraud. It examines behavioural anomalies that may appear immediately after a new SIM activation, including sudden location changes, contact with previously unseen numbers, and changes in device or network fingerprints. The approach enables a faster fraud response while helping to reduce false positives.
Emanuele De AngelisRevenue Intelligence Technical Presales Lead · HCLTech
- Detecting behavioural anomalies immediately after a new SIM activation
- Correlating changes across location, contacts, devices and network fingerprints
- Accelerating fraud response while reducing false positives
Presentation
Leveraging Technology for Smarter Fraud Management: A Practical Use Case and Lessons Learned
Mahmoud FarouqAnti-Fraud & Investigations Sr. Manager · Vodafone Egypt
- Customer impact
- Detection methods
- Mitigation strategies
Presentation
From Reactive to Predictive RAFM: How AI and GenAI Are Redefining Revenue Assurance & Fraud Management
Mohamed TemsamaniDirector, Revenue Management · inwi
- Applying AI and GenAI
- Driving business assurance and value
- The shift to predictive RAFM
Presentation
RAFM 2030: From Revenue Protection to Business Assurance and Strategic Value
Mohammed MahmoudRAFM Consultant · RevGuard
- Proactive assurance
- Leakage prevention
- Value realisation
Break
Networking Coffee Break
- Networking and refreshments
Presentation
From Revenue Assurance to Value Continuity: Building an AI-Enabled Resilience Layer to Protect Critical Services, Revenue and Digital Trust
Badreldin ElhadiRisk Management Consultant · National Grid SA
- AI-enabled resilience and value continuity
- Protecting critical services and revenue
- Strengthening digital trust
Presentation
The Future of Assurance: Leveraging AI in Internal Audit, Risk and Fraud Management
Mphumzeni LukheleChief Internal Audit & Forensics Services Officer · MTN Eswatini
- AI in internal audit
- Risk management and assurance
- Fraud management and future readiness
Executive Panel · 40 min
Balancing Control and Growth: Enabling Profitability, Resilience, and Business Success
Amit AgrawalModerator · Global Head, Revenue Assurance · Lyca Group
- Enabling profitable growth
- Strengthening resilience
- Balancing control with business success
Evening
Networking Dinner & DRRAFM Awards
- Celebrating measurable impact and industry leadership
Wednesday, 13 January 2027
Operationalise AI. Strengthen Governance. Build Resilience.
Arrival
Registration & Networking Coffee
- Networking over coffee
Opening
Day 2 Welcome
- Opening remarks
Presentation · 30 min
Using AI to Detect Synthetic Identity Fraud in Digital Financial Services
Session overview: Using AI to Detect Synthetic Identity Fraud in Digital Financial Services
Synthetic identity fraud is difficult to detect because the individual identity elements may appear genuine when assessed separately. This session explores how Nagad developed and deployed an in-house AI capability that connects signals across identities, devices, accounts and behaviour. Abdul Aziz will share the data and modelling considerations, how the capability works alongside existing controls, and practical lessons from operating it within a large digital financial-services ecosystem.
Abdul AzizFirst Vice President & Head of Business Assurance · Nagad
- Connecting signals across identities, devices, accounts and behaviour
- Developing and deploying an in-house AI solution at scale
- Data, modelling, control integration and operational lessons
Presentation
Revenue Assurance & Fraud Management: A New Role in Resilient Digital Ecosystems
Salman Abou HassanFounder & President · WeeSYB
- Safeguarding value
- Strengthening trust
- Building resilient digital ecosystems
Break
Networking Coffee Break
- Networking and refreshments
Presentation · 20 min
Developing In-House Revenue Assurance and Fraud Capabilities with Artificial Intelligence
Abduladim A DahabSupervisor Revenue Assurance Unit · Almadar Aljadid
- Building in-house AI capabilities for revenue assurance and fraud management
- Data, skills and workflows for practical implementation
- Integrating AI into revenue protection and fraud controls
Presentation · 20 min
Autonomous Assurance: Taking RAFM to the Next Level with AI
Sherif ElshamaaManaging Director · Stingray
- Moving towards AI-enabled autonomous assurance
- Intelligent monitoring, anomaly detection and automated workflows
- Human oversight and governance in AI-driven RAFM
Presentation
Building Effective Controls for Digital Banking
Haitham Al RaisiVP, Investigations & Fraud Management · Sohar International
- Control design for digital banking channels
- Real-time fraud monitoring and transaction controls
- Balancing security, compliance and customer experience
Lunch
Networking Lunch
- Networking and lunch
Presentation · 45 min
AI-Powered Fraud Monitoring: Real-World Case Study Across Telecom & Fintech
Meshaal Al-IbrahimHead of Corporate Security · Vodafone Qatar
Ahmed AbdelaalManager, Fraud Management · Vodafone Qatar
- AI-driven fraud detection in action
- Cross-sector case-study insights
- Lessons learned and best practices
Presentation
Strengthening Governance & Risk Management in the Digital Telecom Era
Tareq KhawaldehGRC & Business Continuity Director · Orange Jordan
- Practical governance frameworks
- Managing emerging risks
- Building resilient organisations
Break
Networking Coffee Break
- Networking and refreshments
Presentation · 30 min
Global Threats, Local Reality: Rethinking Telecom Fraud in Saudi Arabia
Abdullah Ibrahim AlGhadeerCEO · Imtiaz Solutions
Closing · 30 min
Interactive Closing Forum — From Insight to Action: RAFM Priorities for 2027
- Programme-led interactive discussion
Closing
Closing Remarks & Conference Wrap-Up
- Key takeaways
- Vote of thanks
- Closing
The programme may be refined as final production details are completed.
Additional Programme Themes Now Being Curated
These editorial themes are in development and do not yet have confirmed speakers or scheduled times.
5G, IoT & Connected Ecosystems: New Revenue Leakage Risks
Executive keynote on the future of digital trust and assurance
Beyond the SMS Firewall: AI-driven traffic intelligence, A2P monetisation and digital trust
Securing the A2P messaging ecosystem: SMS fraud, grey routes and emerging threats
Cross-border payments fraud and compliance challenges
Digital-services revenue assurance in the cloud era
Future of retail-banking fraud: emerging threats and solutions
Operational excellence through data quality and analytics
AI in assurance: the next wave of innovation
12th Edition · Riyadh